- Extramarks Education India Pvt. Ltd. (“Extramarks” or the
“Company”) is registered at 506, Surya Kiran Building, 19 KG Marg, Connaught Place, New
Delhi - 110001 and corporate office at D-180, Sector 63, Noida, Uttar Pradesh – 201301.
carefully. By visiting Extramarks' website or registering/subscribing for Extramarks Weekender you expressly give us consent to use and disclose
consent is being given by the minor’s legal guardian. If you do not agree to the terms of the
policy, please do not use or access Extramarks website or register/subscribe for any event hosted by
conducted by Extramarks including Extramarks Weekender Event.
- We will not sell, share or rent your personal information to any third
party, unless, we have been expressly authorized by you either in writing or electronically to do
so. Further, we will not use your email address/mobile number for unsolicited emails and/or SMS. Any
emails and/or SMS sent by Extramarks will only be in connection with the provision of agreed
services or in relation to the event for which you have registered/ subscribed and this Privacy
- Periodically, we may reveal general statistical information about
Extramarks users, such as number of visitors, number and type of goods and services purchased, etc.
This will not have any identifiable information of any user.
- Extramarks will occasionally send email notices or contact you to
communicate about our services, products and benefits, as they are considered an essential part of
the services/products you have chosen.
- We reserve the right to communicate your personal information to any third
party that makes a legally-compliant request for its disclosure.
- If you so desire, we will provide you with means to review the personal
information that you have provided, along-with an option to make request for correcting/amending the
- We limit access to your information to authorized employees only who need
to know the said information.
- Personal Information means and includes all information that can be linked
to a specific individual or to identify any individual, such as
- name, address, mailing address, telephone number, email ID, password,
& your ward's educational interests;
- Transaction related information (such as when you make purchases,
respond to any offers, or download or use applications from us);
- Information you provide us when you contact us for help;
- Information you enter into our system when using the Extramarks Website
or registering for any event hosted by Extramarks, or such as while asking doubts, participating
in discussions and taking tests.
- The said information collected from the users could be categorized as
“Personal Information”, “Sensitive Personal Information” and
“Associated Information”. Personal Information, Sensitive Personal Information and
Associated Information (each as individually defined under this Information Technology (Reasonable
security practices and procedures and sensitive personal data or information) Rules, 2011 (the
“Data Protection Rules”)) shall collectively be referred to as 'Information' in this
AUTOMATICALLY COLLECTED INFORMATION
In addition, the Extramarks Website may collect certain information
automatically, including, but not limited to, the type of mobile device you use, your mobile devices
unique device ID, the IP address of your mobile device, your mobile operating system, the type of mobile
Internet browsers you use, and information about the way you use the Application/Services/products. As
is true of most Mobile applications, we also collect other relevant information as per the permissions
that you provide. We use an outside credit card processing company to bill you for goods and services.
These companies do not retain, share, store or use personally identifiable information for any other
USE OF PERSONAL INFORMATION
- We use personal information to provide you with services and products you
explicitly requested for, to resolve disputes, troubleshoot concerns, help promote safe services,
collect money, measure consumer interest in our services, inform you about offers, products,
services, updates, customize your experience, detect and protect us against error, fraud and other
criminal activity, enforce our terms and conditions, etc.
- We also use your contact information to send you offers based on your
previous orders and interests. We may occasionally ask you to complete optional online surveys.
These surveys may ask you for contact information and demographic information (like zip code, age,
gender, etc.). We use this data to customize your experience at Extramarks. Your data may
periodically be transmitted to external service providers to help us improve the application,
products and our services. We will share your information with third parties only in the ways that
- We do not sell, trade or share your Information to any third party (except
subsidiaries/affiliates of the Company for related offerings) unless, we have been expressly
authorized by you either in writing or electronically to do so. We may at times provide aggregate
statistics about our customers, traffic patterns, and related site information to reputable third
parties, however this information when disclosed will be in an aggregate form and does not contain
any of your Personally Identifiable Information.
- We may disclose Information:
- as required by law, such as to comply with a subpoena, or similar legal
potential violations thereof; when we believe in good faith that disclosure is necessary to
protect our rights,
- protect your safety or the safety of others, investigate fraud, address
security or technical issues or respond to a government request;
- with our trusted services providers who work on our behalf, do not have
an independent use of the information we disclose to them, and have agreed to adhere to the
rules set forth in this Policy;
- to protect against imminent harm to the rights, property or safety of
the Application/Website or its users or the public as required or permitted by law;
- with third party service providers in order to personalize the
Application/Website/Services/products for a better user experience and to perform behavioral
- Any portion of the Information containing personal data relating to
minors provided by you shall be deemed to be given with the consent of the minor's legal
guardian. Such consent is deemed to be provided by your registration with us.
A "cookie" is a small piece of information stored by a web server on a web
depending on the features offered. No personal information will be collected via cookies and other
tracking technology; however, if you have previously provided personally identifiable information,
cookies may be tied to such information. This is applicable only for website.
LINKS TO OTHER SITE
Our website might provide links to other third party websites that may collect
personally identifiable information about you. We are not responsible for the privacy practices or the
content of those linked websites, and you are solely responsible for visiting such third party
When you use certain features on our website like the discussion forums and you
post or share your personal information such as comments, messages, files, photos, will be available to
all users, and will be in the public domain. All such sharing of information is done at your own risk.
Please keep in mind that if you disclose personal information in your profile or when posting on our
forums this information may become publicly available.
Extramarks has stringent security measures in place to protect the loss, misuse,
and alteration of the information under our control. Whenever you change or access your account
information, we offer the use of a secure server. Once your information is in our possession we adhere
to strict security guidelines, protecting it against unauthorized access. Please be aware that, although
we endeavor to provide reasonable security for information we process and maintain, no security system
can prevent all potential security breaches.
DURATION OF RETENTION OF DATE
Extramarks shall retain user data during the term an account is active and for at
least three years thereafter. The Company may alter this practice according to legal and business
- By using Extramarks and/or by registering for any event hosted by
Extramarks, you consent to the collection and use of the information you disclose to Extramarks in
- At all times, you shall also have the right to withdraw your consent given
earlier to us to use your personal information. Such withdrawal of the consent is required to be
sent in writing to us at the contact details provided in this Policy below. Provided further that,
in case you withhold your consent and/or withdraw the same, we shall have the right not to provide
you access to our products and services.
your grievances to our Chief Information Security Officer (Grievance Officer) at:
Name: Shikhar Hali
Address: D-180, Sector 63, Noida, Uttar Pradesh – 201301
In case of any other query, please feel free to reach us firstname.lastname@example.org
In case of any dispute, the same shall be subject to the exclusive jurisdiction
of the courts situated at Delhi.
Extramarks offers multiple payment modes to its customers for accepting payments
which includes cash, cheque, debit card, credit card, PayTM, net banking, GooglePay, PhonePe, Razor Pay,
financing options and swipe machines.